Closing the Circle on Customer Service Appreciation...

As indicated before in prior blog posts, good outstanding, even legendary customer service just doesn't happen... I'll go ahead and reveal the company name here as they deserve credit where credit is due.

Shane,

As you requested, Pam forwarded the e-mail to me. Thank you for the kind words on our customer service. People usually only take the time to give us negative feedback. Thank you for taking the time to let us know when you had good customer service. Please let us know if there is anything else we can do for you.

Todd A. Gilpin

President

Gilpin Inc.

Now that is class, the Prez of the Company responded back...

See you on down the road...